We may collect and store the following information when running the Services:
Information You Provide. We may collect personal information that can be used to contact or identify you and may include information such as an individual’s name, email address, telephone number, bank account details, taxation details, and accounting and financial information (“Personal Information”).
When you create an account or authorize a User to use the Services, we may collect some Personal Information, such as your entity’s name, your contact person’s name, your phone number, a credit card or other billing information, your email address and your business postal addresses. We may also receive Personal Information through other customers, for example if they have tried to give you access to a Windfall account or refer Windfall to you. It is your responsibility to ensure that your Personal Information is up-to-date.
Sensitive Personal Information. You are prohibited from uploading any Sensitive Personal Information about yourself or others, as set forth in the Terms.
Log Data. When you use the Services, we may automatically record information from your Device, its software, and your activity using the Services. This may include the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before you came to our website, information you select or search for on our website, locale preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning your files, and other interactions with the Services.
Cookies. We also use “cookies” to collect information and improve our Services. A cookie is a small data file that we transfer to your Device. We may use “persistent cookies” to save your registration ID and login password for future logins to the Services. We may use “session ID cookies” to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage and web traffic routing on the Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Services.
Personal Information. Personal Information is or may be used: (i) to provide and improve our Services, (ii) to administer your use of the Services, (iii) to better understand your needs and interests, (iv) to personalize and improve your experience, and (v) to provide or offer software updates and product announcements. If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in any of those communications, or update your account settings information.
Your Use. Unless you specified otherwise, Customer Data that you provide to us may be shared with your Users. Under no circumstances will we sell your Personal Information to third parties.
Compliance with Laws and Law Enforcement Requests; Protection of Windfall’s Rights. We may disclose to parties outside Windfall information that you provide and that we collect when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of Windfall or its users; or (d) to protect Windfall’s property rights.
Non-Private or Non-Personal Information. We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services.
You may review, update, correct, or delete information in your account. When you choose to close an account, we will remove your information from our marketing and billing systems. This will ensure there are not further mailings or billings directed towards you. For questions about your Personal Information on our Services, please contact email@example.com.
We will retain your information for as long as your account is active or as needed to provide you the Services. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may also retain all Anonymized Data. Consistent with these requirements, we will try to delete your Personal Information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion.
If you would like your personal information to be expunged from Windfall, please submit a request to firstname.lastname@example.org with your name, current address, and other details that may be able to help us purge the information.
We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at email@example.com.
Our Services are not directed to persons under 18. We do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at firstname.lastname@example.org. If we become aware that a child under 18 has provided us with Personal Information, we will take steps to delete such information from our files.